Questions?

What must I bring with me to tour an apartment?
Valid Photo ID.
What are the income and credit qualifications?
3 times the monthly rent, require proof of income, 3rd party credit screen.
What is acceptable proof of income to sign a lease?
2 most current pay stubs, 3 most current months of bank statements, offer letter, or current W2.
What happens if I qualify for an apartment, but my roommate does not?
The roommate will not be approved to lease/live onsite.
Is my security deposit totally refundable?
Yes
If I get a job transfer, can I break the lease?
You would have to provide 60-day written notice and pay the termination fee as outlined in your lease agreement.
Can I change to a month-to-month lease plan after my first year?
Lease will automatically default into a MTM lease after completion, unless you renew or give a 60-day written notice. A month to month fee will apply.
Do you accept leases for short terms?
We do not offer leases under 7 months, subject to change.
Am I required to have renters insurance?
Yes, $100,000 personal liability and the policy must have your unit and list all adults on the lease.
Do you offer furnished apartments?
Yes, through a 3rd party vendor, Cort Furniture.
Do you offer corporate apartments?
Not at this time.
If something needs to be repaired in my apartment, how do I report it?
Please contact the office, via phone, email, or resident portal.
When is my rent payment due?
1st of the month, this includes holidays.
What day of the month am I liable for a late charge?
Late fees begin on the 4th of each month.
Will you accept electronic payments from my bank?
Yes, you are responsible for payments getting into the office on time.
Is there a place where I can pay my rent after office hours?
Online resident portal.
There is a person who might be staying with me for a while, is that permitted by the lease?
No more than 14 consecutive days.
Do you have reserved parking?
No
I have a motorcycle, where can I park it?
In any parking space designated for vehicles.
My children live with me in the summer; do I need to notify your office when they arrive?
Yes, the office should be made aware and they should be added to the lease as minor occupants.
Can I install my satellite dish at my apartment?
No
Do you have cable services?
Yes, Spectrum.
Does the property have a fitness center?
Yes, 24hr fitness center.
Does the property have a swimming pool?
Yes
Does the property offer on-site recycling?
Yes
Are gas grills permitted at your property?
Gas grills are prohibited, however, the property has 2 charcoal grills at the pool deck for residents to use.
Is there any additional storage space available at your property?
No
Are residents permitted to paint their apartment?
Yes, but must paint or be charged to return color back to original color upon move out.
Will you accept my delivery packages for me?
No
Do you have a list of Preferred Employers?
Yes, we have a Corporate Advantage Program. Application and administration fees are reduced to only $99 total!
Where do I register to Vote?
Orange County Supervisor of Elections at 119 W. Kaley Street, Orlando, FL 32806